Missed Call Text-Back

Never lose a customer to a missed call

When you miss a call, an automatic text is sent within seconds: 'Sorry we missed your call! How can we help?' Keeps the conversation going.

Instant text when you miss a call

Custom message per business hours

Captures caller info automatically

After-hours auto-response

Tracks all missed calls

Works with any phone number

Deep Dive

62% of phone calls to small businesses go unanswered. And 85% of people whose calls aren't answered won't call back — they'll call your competitor instead. Leadbol's Missed Call Text-Back ensures you never lose these customers. Within seconds of a missed call, the caller receives an automatic text message keeping the conversation alive.

The system is smart about context. During business hours, it might say: 'Sorry we missed your call! We're with another customer right now. How can we help you?' After hours, it switches to: 'Thanks for calling! We're closed for the day but will get back to you first thing tomorrow. In the meantime, can you tell us what you need?' The caller's information and any response they send is captured in your CRM.

This simple automation has the highest ROI of any feature we offer. Businesses that implement missed call text-back typically recover 30-40% of calls that would have been lost to competitors. For a plumber who misses 5 calls per week, that could mean 2 extra jobs per week — potentially thousands in recovered revenue.

Key Capabilities

Instant Text Response

Automated SMS sent within seconds of a missed call

Business Hours Logic

Different messages for during-hours vs. after-hours missed calls

Caller Capture

Phone number and any text replies are saved to your CRM automatically

Custom Messages

Fully customizable response messages for different scenarios

Call Tracking

Dashboard showing all missed calls, response rates, and recovered leads

Multi-Number Support

Works with your existing business phone number — no switching required

Real-World Use Cases

A plumber is on a job and misses 3 calls. Each caller gets an instant text. Two reply with their issue. The plumber books both jobs during lunch — $800 in recovered revenue.

A dentist's office is closed on Saturday. A patient calls about a toothache. The text-back captures their details and the office books them first thing Monday.

A restaurant gets a call during the dinner rush. The automatic text sends the menu link and online reservation page — the customer books a table without speaking to anyone.

Usage-Based Pricing

This feature uses transparent, pay-per-use pricing. You only pay for what you actually use — no packages, no minimums.

Missed call text-back uses SMS credits at $0.0079 per message segment in the US. With an average of 20-30 missed calls per month, most businesses spend $0.15-0.25/month on this feature.