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Frequently Asked Questions
How do I edit my website after purchase?
Message us on WhatsApp and tell us what you'd like to change. Our support advisor will update your website and send you a preview to approve.
How do I connect my custom domain?
After purchase, let us know your domain name via WhatsApp. We'll configure DNS settings and connect it to your website — usually within 24 hours.
How does billing work?
You pay a one-time setup fee, then a recurring platform fee depending on your plan. All payments are processed securely through Stripe.
Can I cancel my subscription?
Yes, you can cancel anytime. Message us on WhatsApp or email us, and we'll process your cancellation. Your website will remain active until the end of your billing period.
Can I get custom features built?
Absolutely! Our Done-For-You team can build custom features, integrations, and design changes. Message us on WhatsApp to discuss your requirements.
How do I update my business info?
Send us your updated business name, phone number, address, or hours via WhatsApp. We'll update your website and confirm once it's live.
How do I access my dashboard?
Visit leadbol.com/dashboard and log in with the email you used during purchase. From there you can manage your website, billing, and domain.
I'm not receiving emails — what should I do?
Check your spam/junk folder first. If you still can't find our emails, message us on WhatsApp and we'll verify your email address and resend any important messages.