Privacy Policy

1. Introduction

Leadbol ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website leadbol.com and use our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you use our services:

• Name and business name
• Email address
• Phone number (including WhatsApp number)
• Business information (industry, services offered, address)
• Payment information (processed securely via Stripe)
• Photos, videos, and content you provide for your website

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Build and deliver your professional website
• Process payments and manage your subscription
• Communicate with you via email or WhatsApp about your order
• Provide customer support
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Cookies and Tracking

We use the following cookies and tracking technologies:

• Essential cookies: Required for the website to function, including session management and security.
• Google Analytics (GA4): Helps us understand how visitors use our website, including pages visited, session duration, and traffic sources.
• Meta Pixel: Used for measuring the effectiveness of our advertising campaigns on Facebook and Instagram.

For more details on how we use cookies, please see our Cookie Policy.

5. Third-Party Services

We share your information with the following trusted third-party services:

• Stripe: Payment processing. Stripe handles your payment card data securely. See Stripe's Privacy Policy.
• GoHighLevel: CRM, AI assistant, and business automation platform included with your website.
• Google: Analytics and advertising services.
• Meta: Advertising measurement via Meta Pixel.
• Cloudflare: Domain management and DNS services.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will retain your data for up to 12 months to facilitate potential reactivation. After this period, your data will be securely deleted unless we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• WhatsApp: +44 7476 539873