Where Expertise Meets Integrity
We believe great it/msp should be accessible. Transparent fees, honest advice, proven strategies.
Come Aiutiamo
Servizi esperti di it/msp progettati per ottenere risultati.
Managed IT Support
Managed IT Support
Proactive 24/7 monitoring, maintenance, and help desk support for your entire IT infrastructure, ensuring systems stay secure, updated, and running smoothly.
- 24/7/365 monitoring and alerting
- Unlimited remote and on-site support
- Predictable monthly pricing
Cybersecurity Services
Cybersecurity Services
Multi-layered security solutions including endpoint protection, firewall management, email security, and security awareness training to defend against modern threats.
- Dark web monitoring
- Phishing simulation training
- Incident response planning
Cloud Solutions & Migration
Cloud Solutions & Migration
Strategic cloud planning, migration, and management for Microsoft 365, Azure, AWS, and hybrid environments to improve flexibility and reduce costs.
- Microsoft 365 and Azure specialists
- Zero-downtime migration planning
Network Design & Management
Network Design & Management
Enterprise-grade network infrastructure design, implementation, and ongoing management including Wi-Fi, VPN, and SD-WAN solutions.
- Network performance optimization
- Secure remote access solutions
Backup & Disaster Recovery
Backup & Disaster Recovery
Automated backup solutions with tested disaster recovery plans to ensure business continuity and minimize downtime in any scenario.
- Automated daily backups with verification
- Recovery time objectives under 4 hours
- Quarterly DR testing
IT Strategy & Consulting
IT Strategy & Consulting
Virtual CIO services providing strategic technology planning, budgeting, and vendor management aligned with your business goals and growth plans.
- Technology roadmap development
- Budget planning and forecasting
Come Funziona
Un processo semplice e trasparente dall'inizio alla fine.
Consulenza Gratuita
Condividi le tue esigenze e obiettivi. Ascolteremo attentamente e proporremo il percorso migliore.
Sviluppo della Strategia
Creiamo un piano dettagliato su misura per la tua situazione e i tuoi obiettivi specifici.
Esecuzione Esperta
Il nostro team esperto implementa la strategia con precisione e aggiornamenti regolari sui progressi.
Consegna dei Risultati
Garantiamo risultati eccezionali e forniamo supporto continuo per un successo duraturo.
Chi è Florence IT/MSP
At Florence IT/MSP, we've been proudly serving Florence since 2013. Founded by Michael Davis, our team is dedicated to providing exceptional it/msp services. We believe in honest work, fair pricing, and building lasting relationships with our customers.
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Our Track Record
Results that speak for themselves.
Casi di Successo
Risultati reali per clienti reali.
Soluzione Completa di IT/MSP
Abbiamo fornito un approccio personalizzato che ha superato le aspettative e raggiunto risultati misurabili per il cliente.
Partnership Strategica di Successo
Abbiamo costruito una partnership a lungo termine focalizzata sul miglioramento continuo e la crescita aziendale.
Sfida Complessa Risolta
Abbiamo gestito una situazione complessa con competenza e attenzione, garantendo il miglior risultato possibile.
Resources & Guides
Free resources to help you make informed decisions.
Industry Insights
Latest trends and insights to help you make informed decisions.
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Getting Started Guide
Everything you need to know before your first appointment.
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Common Questions Answered
Quick answers to the questions we hear most often.
Read More →Ultimi Articoli
Consigli esperti, approfondimenti e novità dal nostro team di it/msp.
IT StrategyManaged IT vs Break-Fix: Why Reactive IT Costs You More
The total cost of downtime, data loss, and security breaches makes break-fix IT far more expensive than proactive management.
Leggi di Più →
Security5 Cybersecurity Threats Every Small Business Must Prepare For
Ransomware, phishing, and insider threats are not just enterprise problems. Learn how small businesses are targeted and how to defend against attacks.
Leggi di Più →CloudCloud Migration Planning: A Step-by-Step Guide for Growing Businesses
Moving to the cloud is more than lifting and shifting. Plan your migration properly to avoid disruption, data loss, and cost overruns.
Leggi di Più →
Business Growth7 Signs Your Business Has Outgrown Its Current IT Setup
Slow systems, security scares, and the IT person wearing too many hats — recognize when it is time for professional IT management.
Leggi di Più →Why Employee Cybersecurity Training Is Your Best Defense
95% of breaches involve human error. Regular security awareness training reduces risk more than any single technology investment.
Leggi di Più →Problemi Che Risolviamo
Sfide comuni che i nostri clienti affrontano — e come aiutiamo.
Are potential clients unable to find your MSP when searching online?
Business owners search for 'IT support near me' when they are frustrated with their current provider. Without a professional web presence and local SEO, those leads go to your competitors.
Is your sales cycle too long because prospects do not trust MSPs easily?
IT security is a high-trust purchase. Without case studies, certifications, and clear service descriptions on your website, prospects remain skeptical through multiple meetings.
Are you losing RFPs to competitors with more polished proposals?
When your proposal looks like a Word document while competitors deliver branded, professional presentations with clear service tiers, you start at a disadvantage regardless of technical capability.
Do you struggle to explain the value of managed services vs break-fix?
Many business owners do not understand why proactive IT management costs more than calling someone when things break. Without clear education on your website, the conversation starts from scratch every time.
Domande Frequenti
Hai domande? Abbiamo le risposte.
What does managed IT support include?
Our managed IT plans include 24/7 monitoring, help desk support, patch management, antivirus, backup management, and vendor coordination. We act as your complete IT department at a fraction of the cost of hiring internally.
How quickly do you respond to support requests?
Critical issues receive an immediate response with a 15-minute SLA. Standard requests are addressed within 1-2 hours. We track and report on our response times monthly for full transparency.
Can you work alongside our internal IT person?
Absolutely. Many of our clients have an internal IT person who handles day-to-day tasks while we manage infrastructure, security, and strategic planning. We call this a co-managed IT model.
How is pricing structured?
We charge a predictable monthly fee per user or per device, depending on the plan. This covers unlimited support, so you never worry about hourly charges when something goes wrong.
Are you compliant with industry regulations?
We support compliance with HIPAA, PCI-DSS, SOC 2, and other regulatory frameworks. We provide documentation, controls, and audit support tailored to your industry requirements.
Cosa Dicono i Nostri Clienti
Non fidarti solo della nostra parola — ascolta i nostri clienti soddisfatti.
“Since switching to their managed IT service, we have had zero security incidents and our downtime went from 12 hours per quarter to under 30 minutes. The peace of mind is worth every penny.”
Ashley Garcia
“They migrated our entire office to Microsoft 365 over a weekend with zero disruption. Monday morning, everything just worked. Our previous IT company said it would take two weeks.”
Sarah Miller
“As a medical practice, HIPAA compliance is critical. Their team implemented security controls, conducts quarterly audits, and gives us the documentation we need for compliance reviews.”
Michael Davis
“I used to spend 10 hours a week dealing with IT issues myself. Now I spend zero. They handle everything and I can finally focus on running my business.”
Emily Rodriguez
Prenota la Tua Consulenza Gratuita
Fai il primo passo oggi. Il nostro team è pronto ad aiutarti.
Disponibilità limitata questa settimana — prenota il tuo posto ora.
Contattaci
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Telefono
+39 384 684 6984
Indirizzo
684 Main Street, Florence