Included Free with every website
WhatsApp Business Integration
Chat with customers on their favorite app
Connect your WhatsApp Business account to send and receive messages directly from your CRM. Automate responses, send bulk messages, and track conversations.
Deep Dive
WhatsApp is the world's most popular messaging app with 2 billion+ users. For many local businesses, especially outside the US, WhatsApp is how customers prefer to communicate. Leadbol's WhatsApp Business Integration connects your WhatsApp Business account directly to your CRM, so you can send and receive messages, automate responses, and track every conversation.
The integration supports the full WhatsApp Business API, including template messages, media sharing, and broadcast campaigns. Send appointment reminders, order confirmations, and promotional messages through WhatsApp. Use template messages pre-approved by Meta for automated outreach. Share images, documents, and videos directly within conversations.
For businesses that rely on WhatsApp for customer communication, this integration transforms a simple chat app into a complete business tool. Every WhatsApp conversation is logged in your CRM with the contact's full history. Automated workflows can trigger based on WhatsApp interactions — a customer says 'book' and the AI sends available time slots.
Key Capabilities
Two-Way Messaging
Send and receive WhatsApp messages from your CRM dashboard
Automated Responses
Set up auto-replies for common questions and after-hours messages
Broadcast Campaigns
Send promotional messages to segmented contact lists
Template Messages
Use Meta-approved templates for automated outreach and notifications
Media Sharing
Send and receive images, documents, videos, and voice messages
CRM Logging
Every conversation is automatically linked to the contact record
AI-Powered Replies
AI can auto-respond to common WhatsApp inquiries intelligently
Real-World Use Cases
A clinic in Brazil sends appointment reminders via WhatsApp (90% open rate) instead of SMS (20% open rate), cutting no-shows in half.
A real estate agent sends property photos and virtual tour links to prospects via WhatsApp — with 3x the response rate of email.
A restaurant sends daily specials to a broadcast list of 500 regulars. Orders come in directly via WhatsApp replies.
A service business automates appointment confirmations: 'Your appointment is confirmed for Tuesday at 2pm. Reply YES to confirm or RESCHEDULE to change.'
Usage-Based Pricing
This feature uses transparent, pay-per-use pricing. You only pay for what you actually use — no packages, no minimums.
WhatsApp messages use the Meta Business API pricing: $0.05-0.08 per business-initiated conversation (24-hour window). Customer-initiated conversations cost $0.02-0.03. Pricing varies by country.
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